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Help + Support

If you have any problems, worries or questions, you can contact us at any time and we will do our best to assist you. But before you do, here are the answers to some of the common queries we receive:

Iʼve bought my ticket. Now what?

QED operates on a guest list basis, there are no physical tickets. All you need to do is show up. Weʼll check your name is on the list and hand over your event pass.

Do I qualify for a concession ticket?

We make concession tickets available for students, and people under the age of 18. If you book a concession ticket, you should bring identification with you to the event, such as a student ID, NUS membership, or some other ID showing you are under 18.

Are children welcome at QED?

We run a free childcare facility at QED, which welcomes children of up to the age of 13. Children 13 or older are welcome in the main event areas if accompanied by a parent or guardian, but please be aware that QED may feature adult themes and language.

I havenʼt received an email confirmation. Should I be concerned?

No. While confirmation emails can sometimes be mistakenly filed into your junk mail folder, if you made it to the “Payment Successful screen, your ticket purchase was successful.

I have a disability which requires particular arrangements. Can QED help me?

We have tried very hard to make QED as accessible as possible, including having staff and clearly visible volunteers on hand between sessions to assist attendees in their movement between rooms. We invite you to make full use of their help, including reserving space in rooms, purchasing refreshments during breaks and anything else you feel you require help with in order to make QED accessible for you. Really, itʼs what theyʼre there for. We welcome the opportunity to make your experience as accommodating as possible. If you feel you may have particular requirements, please let us know and weʼll make every effort to ensure your needs are met.

I want tickets for the Charity Dinner, but it has sold out. Is there a waiting list?

Tickets are strictly limited and available on a first-come, first-served basis. We do sometimes get a very small number of cancellations, however. So if you want to be considered for a place in the event of a cancellation, contact dinner@qedcon.org. Please be aware that cancellations are rare and often last-minute.

Is there a dress code for the Charity Dinner?

Not officially, but many attendees choose black tie.

Can I volunteer to help at QED?

Absolutely! QED could not happen without the time and effort generously donated by our volunteers. If you want to volunteer, first make sure you have booked your QED ticket, and then get in touch. There is more information on the volunteers page.