Help + Support

If you have any problems, worries or questions, you can contact us at any time and we will do our best to assist you. But before you do, here are the answers to some of the common queries we receive:

I’ve bought my ticket. Now what?

QED operates on a guest list basis, there are no physical tickets. All you need to do is show up. We’ll check your name is on the list and hand over your event pass.

I haven’t received an email confirmation of my ticket - should I be concerned?

No. While confirmation emails can sometimes be mistakenly filed into your junk mail folder, if you made it to the “Payment Confirmed” screen, your ticket purchase was successful.

I have a disability or impairment which requires particular arrangements. Can QED help me?

We have tried very hard to make QED as accessible as possible, including having staff and clearly visible volunteers on hand between sessions to assist attendees in their movement between rooms. We invite you to make full use of their help, including reserving space in rooms, purchasing refreshments during breaks and anything else you feel you require help with in order to make QED as accessible as possible for you. Really, it’s what they’re there for.

We really do welcome the opportunity to make your experience as accommodating as possible. If you feel you may have particular requirements, please let us know and we’ll make every effort to ensure your needs are met.

Is there a dress code for the gala dinner?

Not officially, but many attendees (and, indeed, organisers) choose to go in black tie.